Additional facilities available at this practice include: Physiotherapy, Dental Surgery, Podiatry, Child Development and Counselling

Additional facilities available at this practice include: Physiotherapy, Dental Surgery, Podiatry, Child Development and Counselling
New Milton Health Centre Dr T.J.Thursdon - Dr K.D.Bently - Dr P.J.Campbell - Dr B.Cracknell - Dr A.Rutherford - Dr W.Howard - Tel: 01425 62 11 88

APPOINTMENTS Tel: 01425 62 11 88

Like most other practices that have implemented the Governments Advanced Access initiative, we have found that many patients who ask for an appointment do not actually need to come and see the doctor face to face to have their problems sorted out efficiently.
Therefore all appointments to come and see the doctor are best made by talking to a doctor or health professional over the telephone first. Nonetheless, we do respect there are special patient groups such as small children or the hard of hearing who will be accommodated appropriately.
Just think of it as if in the past it was the receptionist who made your appointment, now it will be the doctors themselves. So, if you feel you will need to see a doctor in a week or so, please ask for a telephone consultation on the day you contact the surgery. Then when you speak with one of the doctors they will give you whatever advance appointment you really need, when you need it and usually with the doctor of your choice.
If you have really unusual circumstances, such as being abroad at the time of your request, please explain your difficulty to the receptionist and they will do their best to get something sorted out.

Also at the Surgery,
24 Ashley Lane,
Hordle
Lymington,
Hampshire, SO41 0GA

01425 62 11 88

HOLIDAY MAKERS
Holiday makers may use the Health Centre provided they are registered with a National Health Practice elsewhere in the UK.
If you need to see a Doctor, please ask at the reception desk for a visitors registration card, which should be completed and handed in before seeing a Doctor.
Medical emergencies such as broken bones, bad cuts, having been knocked out or severely unwell
GO IMMEDIATELY TO HOSPITAL ACCIDENT AND EMERGENCY UNIT
Lymington 01590 677011
Poole 01202 665511
Southampton 02380 796 220
For medical advice 24 hours

Patients who have to pay for more than 5 prescription items in 4 months, or 14 items in 12 months, could save money by buying a PPC. From 1 April 2004, the charge for a single prescription item is £6.40, whereas a 4-month PPC will cost you £33.40 and a 12-month PPC £91.80.
From 1 October 2002, the Authority''s PPC Issue Office became responsible for issuing PPCs on behalf of the Department of Health for England.

IMPORTANT
some people can get free prescriptions. You should check whether you are entitled to free prescriptions before buying a PPC.

Leaflet HC11 (Help with Health Costs) can be downloaded in PDF format or is obtainable from Post Offices, some pharmacies and GP surgeries.

Alternatively, by writing to:
Department of Health,
PO Box 777,
LONDON SE1 6XH.


Telephone Advice/Order Line
0845 850 0030

All prescriptions are computerised and each is accompanied by a printed repeat request slip on the right hand side of your prescription. Please retain this slip if you are likely to require a repeat of any of these items. When requesting a repeat prescription, please tick only the items of which you are running out.

Please do not stock pile drugs if you already have plenty in stock. If there are any items listed which you will not be requiring again, please cross them through and they will be deleted from our computer records. We are unable to accept requests for repeat prescriptions over the phone. If you have lost your printed slip, write down the items required along with your name and address and hand it into reception.

HOME VISITS
Home visits are offered only for those too unwell to get to the surgery. Attending the Surgery enables us to deal with you problem more thoroughly as we have our full team & equipment available. Ideally, please telephone before 10.00am giving details. The Doctor may wish to phone you before they come out.

OUT OF HOURS CALLS
When the surgery is closed if you require medical advice you can ring NHS Direct : 0845 4647 and they will be able to advise you. Alternatively, if the problem is urgent and you feel you may need to see a healthcare professional, you should ring the Out of Hours Service: 0845 601 8803. You will speak to a healthcare professional who will assess whether you require advice, to attend a Primary Care Centre, or a home visit from a healthcare professional.

If the problem is life threatening (eg loss of consciousness, severe chest pain, problems breathing, heavy loss of blood or severe head injuries) you should call 999 and ask for an ambulance in the normal way.

MINOR INJURIES UNIT
There is a MINOR INJURIES UNIT at Lymington Hospital, which is open 8am - 9pm every day including weekends and bank holidays. You do not need an appointment, you can just walk in and register at the reception desk.
This facility provides for all minor accidents and emergencies but is not a substitute for your own GP''s services.

New Forest PCT was formed in April 2001 and is responsible for providing the health care needs of the 182,000 people in the New Forest area.

The Trust covers an area of 290 square miles (the same as New Forest District Council) and has nineteen GP practices, four community hospitals and a rehabilitation services unit and offers acute medical, surgical and diagnostic services at Lymington Hospital.

You may also like to visit these charity web sites.
The Practice does not necessarily endorse any of these charities or the content of their web sites
Use puppetry to educate children in the developing world about the risks of unexploded land mines